About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Role Overview

The Government Relations Manager will be responsible for building and maintaining strong relationships with government authorities, regulatory bodies, and relevant stakeholders in Bangladesh. This role supports the company’s regulatory communication, public affairs activities, and ensures effective coordination with government institutions related to fintech, financial services, and digital payments.

The ideal candidate should have strong communication skills and prior experience working with or engaging government authorities, preferably within the MFI, PSP, fintech, or financial services sector.

Key Responsibilities

Government & Regulatory Relationship Management

• Establish and maintain effective working relationships with key government authorities and regulatory bodies.

• Support communication and coordination with relevant government institutions related to fintech, financial services, and digital payment operations.

• Assist in handling official correspondence, meetings, and follow-ups with regulatory authorities.

Public Affairs & Stakeholder Engagement

• Represent the company in meetings, discussions, and official engagements with government stakeholders.

• Support public relations initiatives and help maintain a positive corporate image with public institutions.

• Coordinate with internal teams to ensure proper alignment on regulatory communication and engagement.

Regulatory Monitoring & Support

• Monitor relevant regulatory updates, policy changes, and government announcements that may impact the business.

• Provide updates and insights to management regarding regulatory developments.

• Support the preparation of official documents, reports, and submissions required by government authorities.

Internal Coordination

• Work closely with Compliance, Legal, and Business teams to ensure effective government engagement and regulatory alignment.

• Assist in preparing briefing materials, presentations, and reports for meetings with government officials.

Required Qualifications & Experience

Education

• Bachelor’s degree in Public Administration, Law, Business Administration, Political Science, or a related field.

Experience

• 5-8+ years of relevant experience in government relations, public affairs, regulatory coordination, or stakeholder engagement.

• Prior experience in MFI, PSP, fintech, banking, or financial services sector is highly preferred.

• Experience engaging with government authorities or regulatory institutions in Bangladesh is an advantage.

Skills & Competencies

• Strong communication and interpersonal skills.

• Excellent stakeholder management and relationship-building capability.

• Good understanding of government structures and regulatory processes in Bangladesh.

• Ability to represent the company professionally in official settings.

• Strong organizational and documentation skills.

• High level of integrity and professionalism.