Business Operations Specialist

Lagos, Lagos, Nigeria
Full Time
Mid Level

PalmPay is looking for a trilingual Business Operations Specialist to support the growth of our POS payment and merchant financial products. The ideal candidate will have strong data analysis skills, cross-functional coordination experience, a passion for delivering operational excellence and must be fluent in Mandarin.

Key Responsibilities

  • Address merchant challenges in payments, credit, and financial services.

  • Design and implement tailored POS and financial product solutions.

  • Lead go-to-market (GTM) strategies and drive product adoption.

  • Analyze data and product feedback to improve operations.

  • Collaborate with banks and partners to expand business offerings.

Requirements

  • Master’s Degree in a relevant field.
  • Fluent in Mandarin and English (accent-neutral).
  • At least 3 years’ experience in operations, finance, or payments.
  • Strong analytical and MS Office skills.
  • Proactive, self-driven, and great at cross-team coordination.
  • Experience in product incubation or GTM is a plus.
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