In-Shop Sales Manager – Buy Now, Pay Later (BNPL)
Ibadan, Nigeria
Contracted
Mid Level
The In-Shop Sales Manager will be responsible for driving growth, operational excellence, and
strategic partnerships within the assigned shop for our Buy Now, Pay Later (BNPL) business.
This role combines sales, customer management, strategic thinking, and hands-on execution to
build and manage merchant relationships, ensure compliance, and deliver financial
performance targets. You will act as the key shop representative, supervising shop activities to
scale BNPL adoption, optimize partner performance, and deliver superior customer experience.
Key Responsibilities
1. In-shop Growth & Strategy
• Develop and execute shop plan aligned with state and national BNPL strategy and
revenue goals.
• Identify new growth opportunities, merchant categories, and distribution channels.
• Monitor market trends, consumer behavior, and competitor activities to inform strategy
and product positioning.
2. Partnership Management
• Build and manage relationships with key merchants, aggregators, and payment partners.
• Negotiate commercial terms, pricing, and marketing agreements.
• Ensure partner satisfaction through regular engagement, performance reviews, and joint
business planning.
3. Operational Excellence
• Oversee shop operations including merchant onboarding, compliance, and
transaction performance.
• Collaborate with product, risk, and finance teams to improve approval rates, repayment
performance, and service quality.
• Ensure adherence to company policies, credit risk frameworks, and regulatory
requirements.
4. Financial Performance
• Own and deliver on shop revenue, portfolio quality, and profitability KPIs.
• Analyze financial metrics and prepare regular shop performance reports.
• Bachelor’s degree in Business, Finance, Economics,
• At least 3 years in a shop or multi-market management role.
• Proven track record in B2B sales, partnership development, or channel management.
• Strong understanding of BNPL, consumer credit, or digital payments ecosystems.
5. Skills & Competencies
• Strategic thinker with strong analytical and commercial acumen.
• Excellent negotiation, communication, and stakeholder management skills.
• Data-driven decision maker with hands-on problem-solving approach.
• Ability to work in a fast-paced, evolving fintech environment.
•• Familiarity with digital platforms, CRM tools, and financial analytics.
KPIs & Success Measures
• Shop revenue growth and merchant acquisition targets.
• Portfolio health (default rates, repayment performance).
• Partner satisfaction and retention.
• Operational efficiency and compliance adherence.
• Customer engagement and team performance metrics.
strategic partnerships within the assigned shop for our Buy Now, Pay Later (BNPL) business.
This role combines sales, customer management, strategic thinking, and hands-on execution to
build and manage merchant relationships, ensure compliance, and deliver financial
performance targets. You will act as the key shop representative, supervising shop activities to
scale BNPL adoption, optimize partner performance, and deliver superior customer experience.
Key Responsibilities
1. In-shop Growth & Strategy
• Develop and execute shop plan aligned with state and national BNPL strategy and
revenue goals.
• Identify new growth opportunities, merchant categories, and distribution channels.
• Monitor market trends, consumer behavior, and competitor activities to inform strategy
and product positioning.
2. Partnership Management
• Build and manage relationships with key merchants, aggregators, and payment partners.
• Negotiate commercial terms, pricing, and marketing agreements.
• Ensure partner satisfaction through regular engagement, performance reviews, and joint
business planning.
3. Operational Excellence
• Oversee shop operations including merchant onboarding, compliance, and
transaction performance.
• Collaborate with product, risk, and finance teams to improve approval rates, repayment
performance, and service quality.
• Ensure adherence to company policies, credit risk frameworks, and regulatory
requirements.
4. Financial Performance
• Own and deliver on shop revenue, portfolio quality, and profitability KPIs.
• Analyze financial metrics and prepare regular shop performance reports.
• Bachelor’s degree in Business, Finance, Economics,
• At least 3 years in a shop or multi-market management role.
• Proven track record in B2B sales, partnership development, or channel management.
• Strong understanding of BNPL, consumer credit, or digital payments ecosystems.
5. Skills & Competencies
• Strategic thinker with strong analytical and commercial acumen.
• Excellent negotiation, communication, and stakeholder management skills.
• Data-driven decision maker with hands-on problem-solving approach.
• Ability to work in a fast-paced, evolving fintech environment.
•• Familiarity with digital platforms, CRM tools, and financial analytics.
KPIs & Success Measures
• Shop revenue growth and merchant acquisition targets.
• Portfolio health (default rates, repayment performance).
• Partner satisfaction and retention.
• Operational efficiency and compliance adherence.
• Customer engagement and team performance metrics.
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