Head of Business Development & Partnership

Lahore, Islamabad, Pakistan
Full Time
Business Development
Manager/Supervisor

About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, and Pakistan, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview

We are looking for a dynamic and strategic leader to fill the role of Head of Business Development & Partnership in Pakistan. This role will lead the articulation and execution of the partnership strategy with EMI/PSP platforms and major financial institutions. The ideal candidate will have deep experience building and scaling fintech partnerships, especially within EMI/PSP or mobile payments ecosystems, and bring an established senior-level network in banks, telcos, and fintechs.

Key Responsibilities

Partnership Strategy & Market Engagement

  • Develop and execute the overall business development and partnership strategy for Pakistan, focusing heavily on EMI/PSP and banking alliances.

  • Identify, engage, and negotiate with top EMI/PSP players and banks to drive co-branded products, payment infrastructure and distribution partnerships.

  • Cultivate and leverage a senior-level network within banks, telcos, mobile money operators, and payment service providers for strategic partnership opportunities.

Business Growth & Revenue Generation

  • Drive revenue through partner-led growth of PalmPay’s products (wallets, payments, lending, merchant services) by leveraging distribution and EMI/PSP channels.

  • Define partnership business models, commercial terms, pricing frameworks and incentive structures to maximise ROI and partner motivation.

  • Monitor performance metrics and partner contributions to ensure profitability and scalability.

Operational & Execution Oversight

  • Oversee the end-to-end partnership lifecycle: from partner identification, contract negotiation, integration planning, go-live, to ongoing performance management.

  • Ensure operational alignment between PalmPay teams (Product, Tech, Finance, Compliance) and partner organisations for smooth onboarding and scaling.

  • Manage risk, compliance and regulatory matters tied to partnerships—including settlement flows, reconciliation processes, and EMI/PSP regulations.

Cross-Functional Collaboration & Innovation

  • Collaborate with Product and Technology teams to develop new fintech solutions that leverage partner platforms (EMI, PSP, bank networks) and drive competitive advantage.

  • Work with Marketing, Sales and Operations teams to launch partner-driven campaigns, merchant onboarding, and customer acquisition initiatives.

  • Provide market insights and competitive intelligence around EMI/PSP ecosystems, payment trends, product innovations and channel opportunities.

Qualifications & Experience

  • Bachelor’s degree in Business Administration, Finance, or a related field; MBA preferred.

  • Minimum 8–12 years of progressive experience in business development, partnerships or strategic alliances within fintech, EMI/PSP organisations, banks, or mobile payments.

  • Demonstrated expertise in EMI/PSP partnerships, mobile payments platforms, or payment service providers.

  • Established relationships and senior-level contacts in Pakistani banks, EMI/PSP platforms, telcos and payment networks.

  • Strong commercial acumen, negotiation skills, and ability to structure complex deals and partnerships.

  • Experience overseeing cross-functional teams and driving execution in high-growth fintech settings.

  • Excellent communication and stakeholder management skills; fluency in English and Urdu is required.

Compensation & Benefits

  • Competitive senior-leadership compensation package, aligned with market benchmarks.

  • Performance-based bonuses and long-term incentives.

  • Festival bonuses and mobile/internet allowance.

  • Health insurance, paid leave and other standard benefits.

  • Opportunity to lead and shape the partnership engine of a high-growth multinational fintech in Pakistan.

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