Job Title: Administrative Specialist / Supervisor
Location: BGC, Taguig
Employment Type: Full-Time

About us
PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding. We are expanding our presence in the Philippines through mobile installment programs for Transsion brands (Tecno / Infinix / Itel), enabling consumers to enjoy flexible and affordable financing options.

Role Overview
As an Administrative Specialist / Supervisor, you will oversee day-to-day administrative operations, lead support staff, and ensure that office processes run efficiently. You will act as a key liaison across teams and contribute to process improvement and organizational effectiveness.

Key Responsibilities
Administrative Leadership

• Supervise and guide administrative staff to ensure smooth office operations
• Manage calendars, scheduling, and coordination for leadership and departments
• Oversee preparation of reports, presentations, and internal communications

Office & Facilities Management

• Maintain office supplies, equipment, and facilities in optimal condition
• Coordinate with vendors, service providers, and building management
• Ensure compliance with safety and operational standards

Coordination & Communication

• Act as the primary point of contact for internal teams and external partners
• Organize company meetings, events, and operational logistics
• Ensure clear communication between departments and management

Process Improvement & Compliance

• Identify and implement process improvements for administrative efficiency
• Maintain accurate records and documentation (physical and digital)
• Ensure adherence to company policies and procedures

Reporting & Performance Tracking

• Monitor team performance and provide guidance or training as needed
• Prepare reports on administrative operations and metrics for management review

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.
• 3-5 or more years of experience in administrative roles, preferably in device finance, consumer lending, or fintech operations.
• Experience in Home Credit, Salmon, Billease, PayJoy, or similar companies is highly desirable.
• Strong organizational, multitasking, and time-management skills.
• Proficient in Microsoft Office Suite, Google Workspace, and office management tools.
• Excellent communication, interpersonal, and coordination skills.

Why Join us
Join a team that has been ranked #1 in Fintech and #2 overall on the Financial Times' list of fastest-growing companies. With over 40 million users and processing more than 15 million transactions daily, PalmPay is a market leader in the digital transformation of emerging economies. We aren't just a startup anymore; we are the engine powering financial inclusion for millions.