About us PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding. We are expanding our presence in the Philippines through mobile installment programs for Transsion brands (Tecno / Infinix / Itel), enabling consumers to enjoy flexible and affordable financing options.
Role Overview As an Administrative Specialist / Supervisor, you will oversee day-to-day administrative operations, lead support staff, and ensure that office processes run efficiently. You will act as a key liaison across teams and contribute to process improvement and organizational effectiveness.
Key Responsibilities Administrative Leadership
Supervise and guide administrative staff to ensure smooth office operations
Manage calendars, scheduling, and coordination for leadership and departments
Oversee preparation of reports, presentations, and internal communications
Office & Facilities Management
Maintain office supplies, equipment, and facilities in optimal condition
Coordinate with vendors, service providers, and building management
Ensure compliance with safety and operational standards
Coordination & Communication
Act as the primary point of contact for internal teams and external partners
Organize company meetings, events, and operational logistics
Ensure clear communication between departments and management
Process Improvement & Compliance
Identify and implement process improvements for administrative efficiency
Maintain accurate records and documentation (physical and digital)
Ensure adherence to company policies and procedures
Reporting & Performance Tracking
Monitor team performance and provide guidance or training as needed
Prepare reports on administrative operations and metrics for management review
Qualifications
Bachelor’s degree in Business Administration, Management, or related field.
3-5 or more years of experience in administrative roles, preferably in device finance, consumer lending, or fintech operations.
Experience in Home Credit, Salmon, Billease, PayJoy, or similar companies is highly desirable.
Strong organizational, multitasking, and time-management skills.
Proficient in Microsoft Office Suite, Google Workspace, and office management tools.
Excellent communication, interpersonal, and coordination skills.
Why Join us Join a team that has been ranked #1 in Fintech and #2 overall on the Financial Times' list of fastest-growing companies. With over 40 million users and processing more than 15 million transactions daily, PalmPay is a market leader in the digital transformation of emerging economies. We aren't just a startup anymore; we are the engine powering financial inclusion for millions.