PALMPAY LIMITED
Sales Manager (Buy Now Pay Later.)
Edo, Akwaibom, Nigeria - Full Time
Sales Manager - BNPL
Job Summary
- Job Type - Full Time
- Qualification - BA/BSc/HND
- Experience 2 - 3 years
- Location- Benin City
- Job Field- Sales and Business Development
Job Summary
- The Sales Manager manages BNPL sales promoters across partner stores.
- The role ensures promoters achieve financing sales targets, maintain accurate KYC documentation, follow BNPL processes, and deliver excellent customer service.
- Also coordinates with underwriting, verification, and collections teams to ensure smooth customer approvals, disbursement, and onboarding.
- Supervise and monitor the performance of BNPL sales promoters.
- Drive daily, weekly, and monthly financing sales targets and conversion rates.
- Ensure complete and accurate KYC documentation from promoters.
- Review applications before submission to minimize rejection rates.
- Handle escalated customer issues on eligibility, repayment, and financing terms.
- Liaise with underwriting and verification teams to resolve pending applications.
- Track promoter performance, approval rates, and store-level issues.
- Ensure promoter compliance with risk controls and fraud-prevention guidelines.
- Oversee device display standards and stock rotation in partner stores.
- Maintain strong relationships with store managers.
- Conduct coaching, field support, and performance reviews for promoters.
- Prepare and submit daily sales and operational reports.
- HND/B.Sc. in Business, Marketing, or related fields.
- 2-3 years’ experience in sales supervision (telecom, BNPL, fintech, or FMCG preferred).
- Strong understanding of customer onboarding, KYC, and credit processes.
- Leadership experience managing field teams.
- Excellent communication and customer-service skills.
- Good analytical and reporting ability.
- Willingness to work across multiple store locations.
