Role Summary The Risk & Credit Review Specialist is responsible for reviewing mobile instalment and digital lending transactions, assessing customer and portfolio risk, and supporting credit decision-making through data analysis and investigations. The role contributes to maintaining portfolio quality and strengthening PalmPay’s risk control framework.
Key Responsibilities
Review and assess mobile instalment and digital lending transactions in line with approved risk policies
Conduct credit and business investigations using data analysis, telephone verification, and, where necessary, on-site checks
Identify risk trends, anomalies, and potential fraud through portfolio and device-level analysis
Perform portfolio risk assessments based on default rate contribution
Analyse devices sold against default rate contribution and flag unusual or emerging trends
Provide approval recommendations, feedback, and improvement suggestions to enhance credit processes and risk policies
Prepare and submit risk and credit review reports to management
Perform other duties assigned by the Risk or Credit Management team
Qualifications & Experience
Bachelor’s degree in finance, Accounting, Economics, Mathematics, Business Administration, or a related field
0–3 years’ experience in credit review, risk control, banking, fintech, or microfinance
Prior experience in bank credit review or risk management is an added advantage
Skills & Competencies
Strong data analysis and risk assessment skills
Good judgment and problem-solving ability
High attention to detail and accuracy
Strong written and verbal communication skills
Proficiency in Microsoft Excel and data analysis tools
Ability to work independently and as part of a team in a fast-paced environment
Knowledge & Attributes
Understanding of credit risk, portfolio management, and digital lending
Familiarity with fintech or mobile installment products is an advantage
Strong sense of responsibility, integrity, and professionalism