PALMPAY LIMITED

SENIOR FRAUD INVESTIGATION SPECIALIST

Dar es Salaam, Tanzania, United Republic of - Full Time

Job Purpose
To lead fraud investigations, identify fraudulent activities, minimize financial losses, support recovery, and coordinate with relevant law-enforcement authorities on criminal cases.
Key Responsibilities
  • Lead investigations into fraud, theft, misappropriation, forgery, collusion, and financial crimes.
  • Investigate suspicious transactions involving customers, employees, agents, dealers, and mobile/device financing.
  • Collect, analyze, and preserve evidence and conduct interviews with relevant parties.
  • Prepare clear investigation reports with findings, financial impact, and recommendations.
  • Identify fraud trends, control weaknesses, and recommend preventive measures.
  • Support recovery of funds, devices, and company assets lost through fraud.
  • Coordinate with Police/CID and other relevant authorities on reported criminal cases.
  • Maintain confidential and accurate investigation records.
  • Work closely with Risk, Compliance, Legal, HR, Finance, and Operations teams.
Requirements
  • Bachelor’s Degree in Law, Criminology, Criminal Justice, Finance, Accounting, Forensic Accounting, Security Studies, or related field.
  • Minimum 5 years’ experience in fraud investigation, financial crime, law enforcement, banking, fintech, mobile money, or related fields.
  • Previous Police/CID or investigative experience is highly preferred.
  • Strong professional working relationships with relevant law-enforcement authorities are an added advantage.
  • Strong investigation, interviewing, analytical, evidence-handling, and report-writing skills.
  • High integrity, confidentiality, attention to detail, and ability to handle sensitive cases.
Apply: SENIOR FRAUD INVESTIGATION SPECIALIST
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