PALMPAY LIMITED

UX Designer

Dar es Salaam, Tanzania, United Republic of - Full Time

PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.Current company seeking a proactive and experience  UX Designer with proven experience in Device financing or fintech products. You will design seamless, conversion-driven user journeys for customers accessing financed devices, from onboarding to repayment. The role requires simplifying complex financial processes into intuitive, user-friendly experiences, especially for mobile-first and emerging market users.
Key Responsibilities
  • Lead the design of end-to-end UX for device financing (application, approval, disbursement, repayment)
  • Translate complex credit and financing processes into simple, intuitive user flows
  • Conduct user research and usability testing to optimize customer experience and conversion
  • Design wireframes, prototypes, and high-fidelity interfaces for mobile platforms
  • Work closely with product, engineering, and risk teams to align UX with business and compliance needs
  • Identify and resolve drop-off points in the financing journey
  • Ensure clear communication of pricing, repayment terms, and penalties
Requirements
  • 3+ years of UX design experience, with a strong focus on fintech or device financing
  • Proven experience designing loan, BNPL, or asset financing products
  • Strong portfolio demonstrating data-driven, user-centered design solutions
  • Proficiency in Figma (or similar tools)
  • Deep understanding of mobile-first design and emerging market users
  • Ability to simplify complex financial concepts into clear user experiences
What We’re Looking For
  • Strong problem solver with a focus on conversion and usability
  • Experience in device finance, telecom, or digital lending platforms
  • Understanding of credit lifecycle (onboarding → approval → repayment → collections)
  • Ability to work in fast-paced, cross-functional teams

PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.Current company seeking a proactive and experience  UX Designer with proven experience in Device financing or fintech products. You will design seamless, conversion-driven user journeys for customers accessing financed devices, from onboarding to repayment. The role requires simplifying complex financial processes into intuitive, user-friendly experiences, especially for mobile-first and emerging market users.
Key Responsibilities
  • Lead the design of end-to-end UX for device financing (application, approval, disbursement, repayment)
  • Translate complex credit and financing processes into simple, intuitive user flows
  • Conduct user research and usability testing to optimize customer experience and conversion
  • Design wireframes, prototypes, and high-fidelity interfaces for mobile platforms
  • Work closely with product, engineering, and risk teams to align UX with business and compliance needs
  • Identify and resolve drop-off points in the financing journey
  • Ensure clear communication of pricing, repayment terms, and penalties
Requirements
  • 3+ years of UX design experience, with a strong focus on fintech or device financing
  • Proven experience designing loan, BNPL, or asset financing products
  • Strong portfolio demonstrating data-driven, user-centered design solutions
  • Proficiency in Figma (or similar tools)
  • Deep understanding of mobile-first design and emerging market users
  • Ability to simplify complex financial concepts into clear user experiences
What We’re Looking For
  • Strong problem solver with a focus on conversion and usability
  • Experience in device finance, telecom, or digital lending platforms
  • Understanding of credit lifecycle (onboarding → approval → repayment → collections)
  • Ability to work in fast-paced, cross-functional teams

 
Apply: UX Designer
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