PALMPAY LIMITED

Operations Support Officer

Onitsha, Anambra State, Nigeria - Contracted

Key Responsibilities

  • Provide operational support across departments to ensure efficient workflow.

  • Monitor and report on daily operational activities, identifying areas for improvement.

  • Coordinate with sales, customer service, and technical teams to resolve operational issues.

  • Maintain accurate records of transactions, stock levels, and operational documentation.

  • Support vendor and partner communications to ensure timely delivery of products and services.

  • Prepare reports and presentations for management on operational performance.

  • Ensure compliance with company policies, industry regulations, and quality standards.

  • Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.

 Qualifications & Skills

  • Bachelor’s degree in Business Administration, Operations Management, or related field.

  • 2–4 years of experience in operations, preferably within telecom or technology industries.

  • Strong organizational and multitasking skills.

  • Excellent communication and interpersonal abilities.

  • Proficiency in MS Office Suite (Excel, Word, PowerPoint).

  • Problem-solving mindset with attention to detail.

 Personal Attributes

  • Team player with a collaborative approach.

  • Ability to work under pressure and meet deadlines.

  • Analytical thinker with a proactive attitude.

  • Customer-focused and adaptable to changing priorities.

Apply: Operations Support Officer
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