PALMPAY LIMITED
POS Repair Technician.
Abeokuta, Ogun State, Nigeria - Contracted
Job Title: POS Repair Technician
Job Summary
The POS Repair Technician is a highly skilled technical professional responsible for diagnosing, repairing, and restoring Point-of-Sale terminals with complex hardware faults. This role focuses primarily on advanced motherboard-level repairs, particularly POS terminals that fail to power on or exhibit critical electronic malfunctions beyond routine repairs. The specialist serves as a technical escalation point for unresolved POS issues and ensures high repair quality standards and minimal device re-repair rates.
Key Responsibilities
Job Summary
The POS Repair Technician is a highly skilled technical professional responsible for diagnosing, repairing, and restoring Point-of-Sale terminals with complex hardware faults. This role focuses primarily on advanced motherboard-level repairs, particularly POS terminals that fail to power on or exhibit critical electronic malfunctions beyond routine repairs. The specialist serves as a technical escalation point for unresolved POS issues and ensures high repair quality standards and minimal device re-repair rates.
Key Responsibilities
- Diagnose and repair complex POS terminal hardware issues, with a strong focus on motherboard-level faults.
- Advanced troubleshooting skills for non-power, short-circuit, intermittent hardware faults, IC components, CPU, memory, and peripheral interfaces.
- Perform advanced electronic repairs such as component replacement, soldering, rework, and circuit-level fault isolation.
- Analyze repeated or unresolved repair cases and provide permanent corrective solutions.
- Conduct root cause analysis on failed POS units to prevent recurring faults and improve repair processes.
- Ensure all repaired POS terminals meet defined quality assurance and performance standards before release.
- Maintain accurate repair documentation, including fault diagnosis, repair actions taken, and test results.
- Support quality control teams by providing technical clarification on complex repair outcomes.
- Provide technical guidance and mentorship to junior POS repair engineers when required.
