Online Merchant Business Manager

Lagos, Nigeria
Full Time
Experienced

Job Summary

PalmPay is seeking a passionate, strategic, and detail-oriented  Online Merchant Business Manager  to drive online merchant acquisition, growth, and retention. The ideal candidate will identify business opportunities, onboard merchants, and expand PalmPay’s online payment solutions — including  Pay with Transfer ,  Pay with Wallet , and  Payouts  — across multiple sectors.

This role requires strong analytical ability, sales acumen, and relationship management to optimize merchant performance and enhance transaction volumes through PalmPay’s ecosystem.

Key Responsibilities

• Develop and execute merchant acquisition and growth strategies to increase online transaction volume and revenue.

• Identify, engage, and onboard new fintech, e-commerce, and digital service merchants across diverse industries.

• Build and manage relationships with key online merchants, payment gateways, and PSP partners.

• Collaborate with internal teams (Product, Tech, Risk, Compliance) to ensure seamless merchant integration and onboarding.

• Analyze merchant performance data to identify trends, opportunities, and revenue optimization strategies.

• Drive merchant retention through proactive engagement, service quality, and solution enhancement.

• Ensure all activities comply with card scheme rules, AML/CFT requirements, and internal risk policies.

• Stay informed on emerging trends in payment technology, digital commerce, fraud prevention, and regulatory developments.

Requirements

• Bachelor’s Degree or HND in  Business, Marketing, Finance, or a related field.

• Proven experience in  Online   merchant acquiring, fintech sales, or online payment gateway management.

• Strong understanding of online payment channels — Card, Transfer, Wallet, USSD, and API integrations.

• Excellent communication, presentation, and negotiation skills.

• Highly result-oriented, self-driven, and capable of meeting sales and revenue targets.

• Strong knowledge of local business markets and digital commerce environments.

• Ability to work independently while coordinating effectively with cross-functional teams.

Preferred Skills & Attributes

• Solid understanding of the  fintech and payment ecosystem in Africa.

• Online Merchant sales

• Familiarity with  API-based merchant integrations.

• Analytical mindset with ability to interpret transaction data and identify growth drivers.

• Passion for digital innovation, financial inclusion, and customer-centric solutions.

Why Join PalmPay?

• Be part of one of Africa’s fastest-growing fintech companies.

• Competitive compensation and performance-based incentives.

• Opportunity to impact the future of digital payments across emerging markets.

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