Business Development Executive
About Palmpay:
PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.
About the Role
As a Business Development Executive specialized in PalmPay's suite of products – Point of Sale (POS), Pay With Transfer (PWT), merchant loans, collaboration, and online payment services – your core responsibility revolves around identifying, engaging, and fostering relationships with (key) merchants. Your role is pivotal in showcasing and selling these PalmPay offerings to businesses, aligning their needs with the features and benefits of our diverse range of services.
Key Responsibilities:
- Market Prospecting: Identify and target key merchants across various market segments for POS, PWT, merchant loans, collaboration, and online payment solutions, leveraging diverse channels such as online directories, industry gatherings, and referrals.
- Merchant Engagement Strategy: Initiate connections with potential clients, establish strong rapport, and schedule meetings or demonstrations to illustrate the benefits of adopting PalmPay's comprehensive suite of services.
- Needs Assessment: Conduct comprehensive assessments of clients' business operations, payment procedures, and pain points to identify specific needs and challenges, offering tailored solutions accordingly.
- Customized Presentations: Showcase PalmPay's services compellingly, highlighting features, functionalities, and potential returns on investment, tailored to each merchant's (Key, High, and Small Merchant) unique requirements.
- Relationship Building: Cultivate enduring relationships with key decision-makers within client organizations, demonstrating expertise, reliability, and responsiveness.
- Negotiation and Closure: Lead negotiations on pricing, terms, and agreements to secure successful deals, ensuring satisfaction and adherence to company policies.
- Collaborative Implementation: Work closely with internal teams like product development and customer support to address client queries, offer technical insights, and ensure seamless implementation of chosen services.
Required Skills and Experience:
- Proven B2B Sales Background: Demonstrated success in B2B sales, particularly within the payments or tech industry for at least 2 years.
- POS Expertise: Strong familiarity with point-of-sale systems.
- Exceptional Communication: Outstanding communication and interpersonal skills to engage effectively with merchants and establish enduring connections.
- Solution-Oriented: Ability to grasp complex business processes and tailor solutions to meet unique client needs.
- Negotiation Skills: Proficiency in negotiation techniques and a track record of successful deal closures.
- Self-Motivated Team Player: Self-driven, target-oriented, capable of both independent work and effective collaboration within a team setting.