KYC Analyst

Ikeja, Lagos, Nigeria
Full Time
Entry Level

About us


At PalmPay, our mission is to empower millions of Nigerians by delivering access to the best choice and value in digital payments and financial services. Since launching in August 2019, we’ve helped over 1,000,000 users live a more rewarding financial lifestyle. Our customers love our payment app for its user experience, reliability, and promotions.

PalmPay is licensed by the Central Bank of Nigeria as a Mobile Money Operator and has raised over $40m USD from prestigious investors including Transsion Holdings. Thanks to this strategic partnership, the app is coming pre-installed on all new INFINIX and TECNO smartphones in Nigeria. And we’re just getting started.

KYC analysts are integral members of project teams and typical responsibilities include:

  • Ensuring legislation, regulations, policies & procedures, along with Customer Due Diligence requirements are still being met on a rolling cycle including the source of wealth, verification of beneficial ownership, etc.
  • Liaise with Compliance department and senior management within business units supported.
  • Build and maintain professional relationships with business functions to ensure effective co-operation, communication, and seek opportunity to promote higher regulatory standards and awareness.
  • Oversee new client onboarding and implement process enhancements to improve the client onboarding experience.
  • Participate in completing tests on controls to ensure they remain robust.
  • Re-assess client risk categorization.
  • Re-review Know Your Customer due diligence, including Politically Exposed Persons and Adverse Media screening.
  • Respond to ad hoc query reviews in a timely and professional manner.
  • Manage and update client files
  • Assist with client management to ensure the smooth operation of accounts
  • Ensure that relevant policies and processes are adhered to.
  • Provide ongoing review & refresh support and complete all general queries to support the Account Management team.
  • Liaise with account managers back office and front staff with regards to accounts review and refresh
  • Participating in the development, testing and implementation of new and enhanced systems and processes as and when required.

Qualification and Requirements

  • Proven experience in a similar Compliance re-review / remediation role either for a FX firm, consumer lending business or retail bank preferred
  • Demonstrate superior analytical skills, alongside advanced problem-solving;
  • Be able to build trusting and collaborative relationships across the Business;
  • Demonstrate strong IT skills, including Internet and email, computers, word processing, and spreadsheets

Experienced in reviewing higher risk customers, products, and jurisdictions

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