Front Desk/Administrative Officer

PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets in this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are looking for an experienced Front Desk/Administrative Officer who is passionate about our mission of driving financial inclusion in Bangladesh. The ideal candidate will be responsible for performing essential front desk administrative duties while maintaining a professional image of the company.

Duties & Responsibilities: 

• Responsible for greeting visitors and guests – directing them to the appropriate staff member.
• Responsible for the preparation of correspondence, presentations, email communications, and excel spreadsheets.
• Collects and reconciles reimbursement requests for payments.
• Responsible for all telephone and electronic communications.
• Oversee office running budget while maintaining a professional image of the organization at all times.
• Responsible for providing answers to inquiries about organization and providing information such as company’s address and directives on company’s location etc.
• Manage all orders and maintain office supplies and record files.
• Responsible for accepting and delivering letters and packages to appropriate personnel and department.

Person Specification:

• Minimum of two years’ experience as a Front Desk Officer or Administrative Assistant.
• Minimum of a Bachelor’s degree in any discipline
• Excellent communication skills, including professional phone etiquette.
• Robust knowledge of Microsoft Office programs (PowerPoint, Outlook, Excel, and Word).
• Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.