User Growth - Card Services Manager

Lagos, Lagos, Nigeria
Full Time
Experienced

PalmPay is a leading pan-African fintech company operating across Nigeria, Ghana, Kenya, Uganda, and Tanzania. We are on a mission to simplify financial services and empower businesses and individuals through innovative digital payment solutions.

We’re looking for a User Growth - Card Services Manager to drive card product adoption, user acquisition, and engagement across our platform.

Key Responsibilities

  • Lead growth initiatives to increase user acquisition, activation, and retention for PalmPay card products.

  • Manage end-to-end card operations — from issuance and activation to transaction monitoring and customer experience.

  • Develop and execute promotional campaigns to boost card usage and spending.

  • Collaborate with cross-functional teams (marketing, product, and analytics) to improve user journey and engagement metrics.

  • Analyze data to identify growth opportunities and optimize performance.

  • Ensure compliance with regulatory requirements and operational standards.

Requirements

  • Bachelor’s degree in Marketing, Business, Finance, or a related field.

  • Minimum of 3 years’ experience in user growth, digital marketing, or card operations (preferably in fintech).

  • Strong analytical and problem-solving skills.

  • Proven ability to design and implement data-driven growth strategies.

  • Excellent communication and collaboration skills.

  • Self-motivated, results-oriented, and comfortable working in a fast-paced environment.

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