Collections Manager-Senior

Dar Es Salaam, Dar Es Salaam, Tanzania, United Republic of
Full Time
Manager/Supervisor

Collections Manager Responsibilities:

  • Reviewing the company debtor list.
  • Team Management.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and suggesting methods of payment.
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing final notice warnings to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Responding to customer queries.
  • Contacting lawyers and insurance agencies to facilitate payments.

Collections Manager Requirements:

  • 3-5 Team Leader experience.
  • BSC,HND or an ND holder in accounting, business management, or a similar field.
  • Previous experience working as a Collections Leader.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.
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