Admin Officer

Lahore, Punjab, Pakistan
Full Time
Admin
Experienced

About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, and Pakistan, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview

We are seeking a proactive and detail-oriented Admin Officer to manage day-to-day administrative operations in our Lahore office. The role will ensure smooth business operations through vendor management, facilities maintenance, procurement, and office coordination.

Key Responsibilities

Office & Facility Management

  • Oversee daily office operations including maintenance, cleanliness, and security services.

  • Supervise cleaners, security personnel, and support staff to ensure smooth service delivery.

  • Manage office supplies inventory, monitor usage, and place timely orders.

  • Coordinate the maintenance and repair of office equipment and facilities.

Vendor & Procurement Management

  • Liaise with vendors for facility management services, including cleaning, catering, and security.

  • Negotiate contracts and ensure timely procurement of office supplies and equipment.

  • Monitor vendor performance and ensure cost-effective service delivery.

Administrative Support

  • Organize and schedule meetings, events, and appointments.

  • Assist in the preparation of regular administrative and operational reports.

  • Maintain a structured filing system (physical and digital).

  • Handle requests, correspondence, and queries from senior management and staff.

  • Provide general support to visitors and guests.

Policy & Compliance

  • Ensure compliance with company policies, administrative guidelines, and operational procedures.

  • Contribute to continuous improvement of administrative processes and efficiency.

Employee Engagement & Events

  • Support planning of in-house or off-site activities, including team events, celebrations, and conferences.

  • Assist HR and leadership in driving a positive work environment through smooth office management.

Requirements

  • Proven experience as an Administrative Officer, Administrator, or similar role.

  • Proficiency in MS Office (Excel, Word, PowerPoint).

  • Strong organizational, multitasking, and time management skills.

  • Problem-solving ability and attention to detail.

  • Excellent interpersonal and communication skills.

Qualifications

  • Bachelor’s degree in Business Administration, Management, or related field (preferred).

  • 1–3 years of experience in office administration or related functions.

Compensation & Benefits

  • Competitive salary

  • Festival bonuses and mobile/internet allowance.

  • Career growth within a multinational fintech company.

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