HRBP Manager
Lagos, Nigeria
Full Time
Manager/Supervisor
About PalmPay
PalmPay is a pan-African FinTech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania, with plans for further expansion across the continent. We are transforming the payments experience in Africa by making it seamless, secure, and accessible for everyone to transfer money, pay bills, and shop online.
As we scale, we are looking to hire top talent to drive our growth and deliver value to our users across diverse markets.
Role Overview
We are seeking a highly strategic and experienced Human Resources Business Partner (HRBP) Manager to join our dynamic HR team. This role will serve as a trusted advisor to senior leadership and departmental heads, driving people-focused strategies that strengthen organizational effectiveness, enhance employee engagement, and align with PalmPay’s long-term growth objectives.
The HRBP Manager will be responsible for building strong partnerships across the business, delivering end-to-end HR solutions in performance management, talent development, employee relations, and workforce planning. The ideal candidate is results-driven, people-oriented, and skilled at balancing strategic initiatives with hands-on HR operational support.
Key Responsibilities
1. Stakeholder Engagement
Requirements
Education & Experience
Why Join PalmPay?
PalmPay is a pan-African FinTech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania, with plans for further expansion across the continent. We are transforming the payments experience in Africa by making it seamless, secure, and accessible for everyone to transfer money, pay bills, and shop online.
As we scale, we are looking to hire top talent to drive our growth and deliver value to our users across diverse markets.
Role Overview
We are seeking a highly strategic and experienced Human Resources Business Partner (HRBP) Manager to join our dynamic HR team. This role will serve as a trusted advisor to senior leadership and departmental heads, driving people-focused strategies that strengthen organizational effectiveness, enhance employee engagement, and align with PalmPay’s long-term growth objectives.
The HRBP Manager will be responsible for building strong partnerships across the business, delivering end-to-end HR solutions in performance management, talent development, employee relations, and workforce planning. The ideal candidate is results-driven, people-oriented, and skilled at balancing strategic initiatives with hands-on HR operational support.
Key Responsibilities
1. Stakeholder Engagement
- Act as a strategic partner to business leaders, providing guidance on organizational design, workforce planning, succession planning, and leadership development.
- Foster and maintain strong relationships with leaders and employees across all levels of the organization.
- Collaborate with senior leadership to align HR strategies with business goals and influence organizational change initiatives.
- Design and implement talent management strategies covering recruitment support, onboarding, career progression, succession planning, and retention.
- Partner with the Learning & Development team to assess training needs and deploy learning interventions that close capability gaps.
- Promote and drive diversity, equity, and inclusion (DEI) initiatives across teams and geographies.
- Lead the full performance management cycle, including goal-setting, mid-year reviews, and annual appraisals.
- Provide coaching and support to managers to build a feedback-driven, high-performance culture.
- Analyze performance data, identify trends, and recommend interventions to enhance productivity and employee engagement.
- Provide expert guidance on complex employee relations issues, ensuring alignment with company values, labor laws, and compliance standards.
- Oversee adherence to regulatory requirements across all operating locations.
- Support HR operations including payroll processes, HR reporting, and maintaining accurate employee records on the HRIS.
- Leverage HR data and metrics to generate actionable insights for decision-making and strategic planning.
- Track and report on HR KPIs and workforce analytics to evaluate HR program effectiveness and identify areas for improvement.
Education & Experience
- Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree is an advantage).
- Minimum of 6–8 years’ progressive HR experience, including at least 3 years in a HRBP or HR leadership role.
- Professional HR certification (e.g., CIPM, SHRM, PHR) strongly preferred.
- Proven success in managing HR in a high-growth, fast-paced environment (experience in tech, fintech, or financial services is desirable).
- Experience working with distributed teams across multiple locations.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace.
- Hands-on experience with HRIS platforms, performance management tools, and data visualization systems.
- Strong knowledge of Nigerian labor laws; familiarity with employment practices in other African countries is an added advantage.
- Exceptional stakeholder management and relationship-building skills.
- Strong analytical and problem-solving abilities with a data-driven mindset.
- Sound judgment in handling sensitive employee matters and maintaining confidentiality.
- Ability to manage multiple priorities while driving HR strategic projects.
- Excellent communication, facilitation, and presentation skills.
- Strong leadership presence with proven coaching and mentoring cap
Why Join PalmPay?
- Be part of a mission-driven company that is changing lives across Africa through financial inclusion.
- Work in a fast-paced, high-impact, and multicultural environment.
- Competitive compensation, growth opportunities, and access to cutting-edge HR practices.
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