Learning & Development Analyst

Ikeja, Lagos, Nigeria
Full Time
Experienced
About Palmpay:
PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

About the role:
The Learning & Development Analyst role is responsible for the Instructional Design, Evaluation & Assessment Analysis. They will develop training materials, assess training effectiveness, and measure learning outcomes.
 
  • Responsibilities:
    • Design and develop training materials aligned with instructional design principles.
    • Utilize multimedia and eLearning development tools.
    • Collaborate with subject matter experts to ensure content accuracy.
    • Develop and conduct assessments to measure learning outcomes.
    • Analyze training data and evaluate program effectiveness.
    • Create reports and presentations to communicate findings.
    • Stay updated on emerging trends in learning and development.
  • Technical Skills:
    • Strong understanding of adult learning principles and instructional design models.
    • Proficiency in multimedia and eLearning development tools.
    • Experience with data analysis tools and techniques.
    • Working knowledge of survey tools and assessment instruments.
    • Skill in report writing and presentation software.
  • Soft Skills:
    • Excellent analytical and problem-solving skills.
    • Strong attention to detail and accuracy.
    • Excellent written and verbal communication skills.
    • Ability to work independently and as part of a team.
    • Strong research and critical thinking skills.
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