Senior Anti-Fraud Analyst

PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets in this year. We’re reinventing the payment experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

Job Summary:
We are seeking an experienced and detail-oriented Senior Anti-Fraud Analyst to identify, investigate, and prevent fraudulent activities across our fintech platform. The ideal candidate will have a strong background in fraud detection, risk analytics, and regulatory compliance. You will work cross-functionally with product, operations, and compliance teams to mitigate fraud and protect company assets and user trust.

Key Responsibilities:

• Monitor transactions and user behaviour for suspicious activity using internal fraud monitoring tools
• Lead investigations into complex fraud cases, documenting findings and coordinating with legal or law enforcement if necessary.
• Develop and implement fraud detection rules, risk models, and case management strategies.
• Analyze fraud trends and propose mitigation techniques to reduce exposure and improve systems.
• Prepare regular fraud reports for senior management, highlighting trends, loss metrics, and action items.
• Conduct root cause analysis for fraud incidents and propose long-term solutions.
• Ensure compliance with internal policies and external regulatory guidelines related to fraud.
• Conduct market visits to observe and investigate potential fraud risks.
• Analyze and assess potential fraud risks associated with our products and services.
• Work closely with the tech team, sales and credit team, and business team to implement fraud prevention strategies.
• Ensure compliance with relevant laws and regulations related to fraud prevention.
• Assist in training staff on fraud detection and prevention techniques.

Requirements:

• Bachelor’s degree in a related field.
• 2–4 years of relevant experience in fraud analysis, financial crime investigation, or related roles in fintech or banking.
• Strong knowledge of fraud schemes (identity theft, account takeover, synthetic fraud, etc.).
• Strong analytical and investigative skills.
• Knowledge of relevant laws and regulations related to fraud prevention.
• Proficiency in using risk assessment tools and software.
• Excellent analytical, investigative, and decision-making skills.
• Ability to work under pressure and handle sensitive information confidentially.