Sales Data Analyst

Gulshan-1, Dhaka, Bangladesh
Full Time
Entry Level

About PalmPay
PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, and Tanzania, and expanding rapidly. We are building an ecosystem to provide seamless digital financial services for consumers and businesses. Our goal is to drive financial inclusion and economic empowerment across Africa and beyond.

We are looking for a Sales Data Analyst to support our sales operations by providing actionable insights through data analysis. This role will work closely with the Sales, Operations, and BI teams to optimize performance, identify trends, and guide strategic decision-making through data.

Key Responsibilities

  • Collect, clean, and analyze sales data from multiple sources (CRM, internal databases, field reports).

  • Build dashboards and reports to track key sales KPIs such as revenue growth, conversion rates, and customer acquisition costs.

  • Work with the sales team to forecast sales performance and identify improvement opportunities.

  • Monitor performance metrics for regional sales teams and agents, highlighting discrepancies and areas for optimization.

  • Perform ad-hoc data analysis to support campaigns, product launches, and market expansion.

  • Collaborate with tech and BI teams to automate reporting processes and improve data accessibility.

  • Translate complex data into actionable recommendations and present findings to management.

Requirements

  • Bachelor's degree in Statistics, Mathematics, Economics, Business, Computer Science, or related fields.

  • 2–4 years of experience as a Data Analyst, preferably in fintech, e-commerce, or sales operations.

  • Strong analytical skills and attention to detail with a problem-solving attitude.

  • Proficient in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau, Google Data Studio).

  • Knowledge of Python or R for data analysis is a plus.

  • Experience with CRM systems (e.g., Salesforce, Zoho CRM) and sales performance tracking.

  • Strong communication skills – able to present data insights to non-technical stakeholders.

Preferred Qualifications

  • Prior experience working with mobile money, digital lending, or financial services.

  • Experience in territory or field sales analytics is a strong plus.

  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Why Join PalmPay?

  • Be part of a mission-driven company that is transforming the digital finance space across emerging markets.

  • Work in a collaborative, multicultural, and high-growth environment.

  • Opportunity for career growth in an expanding regional team.

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